Shipping and Returns

Please be mindful of longer-than-usual shipping timelines due to the holiday season, increased mail package volume and lack of personnel capacity due to the COVID-19 pandemic. Please allow up to 7 days processing time before your item is shipped. After processing, all orders are either sent with tracking codes via carriers specific to your country. Upon dispatch you will automatically receive a tracking email. Please use this to follow your package on its journey to you. Korsica Supply is not responsible for any delays with the shipment carrier. Korsica Supply is not responsible for lost or stolen packages. Once an item is marked as delivered via the tracking, we are no longer responsible. No expedited shipping or other shipping methods are available after dispatch.

If you would like your package by a specific date, PLEASE LEAVE A NOTE FOR US with your order confirmation number and we will do our best to expedite the process for you.

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Cosmetic and Hardware Issues: Please inspect your order thoroughly upon receipt. You have 14 days from delivery of the item to notify us of any cosmetic issues. THIS DOES NOT INCLUDE NATURAL VARIATION IN THE LEATHER AND CANVAS. No exceptions will be made for holiday season. After 14 days, you will not be eligible for an exchange / refund or compensation and the purchase will be deemed responsibility of owner. A 15% re-stocking fee will be charged on orders sent to us after the 14-day return period.

Exchanges and Returns- Customer will have 14 days from delivery of item to return bag for full refund, excluding shipping and handling costs. It must meet the requirements listed below.

1. All plastic must be on item(s) to qualify for a return. A bag or wallet is considered used once the plastic has been removed.
2. Returns are only accepted for item(s) purchased directly from our website. No other retailer or consumer returns will be accepted.
3. The item(s) must be shipped back in a box that is an appropriate size. No returns will be accepted if the item has been improperly packaged.